Transparent terms and conditions
Product Details
Our IT products are designed and developed to meet the highest standards of quality, security, and performance. We thoroughly test all products before release, but cannot guarantee perfect functionality in all environments and use cases.
Licenses and Usage
Unless otherwise specified, our products are licensed for use by a single user/machine. You may not share, transfer, or sublicense the product(s) without written permission. Please reference the specific license agreement for your product(s) for all details.
Privacy and Data
We take data privacy extremely seriously. Our software does not collect or store any personally identifiable information without explicit user consent. Please review our comprehensive Privacy Policy for more details on the limited data we collect and how it is handled.
Support
We offer customer support and software updates included with your purchase. Support assistance is provided via email, chat, community forums etc. We strive to reply promptly but cannot guarantee specific response times.
Refunds and Warranties
We stand behind our products with a refund window from purchase if you are not fully satisfied for any reason. Product also includes a warranty against defects. See specific product warranties for scope and requirements.
Limitation of Liability
While we have robust security practices, no software can be 100% immune to vulnerabilities. We cannot be held liable for data breaches, damages, losses, or business interruptions caused by malicious attacks, user errors, or other factors outside our control.
By using our product(s), you agree to indemnify and hold us harmless for any claims or losses beyond the purchase amount.
Please let us know if you have any other questions! We’re committed to being upfront about our offerings, policies, and terms.